politique de confidentialité

BambuSalz.eu Privacy Policy

Welcome to Bambu® Salz

Effective date: January 14, 2020

Our privacy policy describes how we and the companies we work with collect, use, share and protect data related to our website. We are also happy to provide a clear overview of the choices you have regarding the collection and use of your data. In our processing we adhere to the requirements set by the privacy laws (General Data Protection Regulation). That means among other things that:

• We clearly state which personal data we process and for what purposes. We do this through this privacy policy;
• We limit ourselves to collecting personal data only for the data needed for legitimate purposes; We always ask you first for permission to process your data when required;
• We take the necessary security measures to ensure that your data is protected. We also demand this from third parties with whom we work together;
• We respect your right to offer, correct or delete your personal data on your request for inspection.

Bambu® Salz respects the privacy of its visitors and customers and ensures that all your data is treated with the utmost care. If you have any questions after reading this privacy policy, you can send your questions to info@noble-house.tk

1. What information do we collect?

Bambu® Salz processes your personal data because you use our services and / or because you provide this data to us yourself. Below you will find an overview of the personal data that we process:

Information you provide to us:

• First and last name
• Sex
• Date of birth
• Postal Code
• E-mail address
• phone number

Data collected by cookies:

• Sex
• Age category
• IP address (anonymous)
• Location information
• Internet browser and device type

Not all of the above personal details are always collected. This depends on which service you use or register for.

2. What do we use your information for?

Bambu® Salz processes your personal data for the following purposes:

2.1 NEWSLETTERS AND BAMBU® SALZ BLOG UPDATES
Bambu® Salz uses your personal information to send you newsletters and / or to notify you of updates to the Bambu® Salz blog. Newsletters and updates are only sent if you have given your permission. You always have the right to deregister or change your data. The following information is requested to personalize the newsletter:

• First and last name
• Sex
• Date of birth
• E-mail address
• Postal Code

To view, correct or delete your data you can send an email to info@noble-house.tk or unsubscribe from the newsletter and updates.

2.2 TO PERFORM OUR SERVICES.

Bambu® Salz will use your personal data, including your e-mail address and telephone number if this is necessary to be able to perform our services. We do this to offer you the very best customer experience.

2.3 INFORMATION ON CHANGES IN OUR SERVICES OR PRODUCTS

We would like to keep our visitors and customers informed of changes to our services and products. For this we use your personal data when necessary.

2.4 REVIEWS
We would like to receive feedback about our products and services. When you share an opinion with us in the form of a review via the newsletter, by mail or in another similar way, your data is collected. We could post these reviews on the website. Bambu® Salz will never publish your e-mail address, physical address, telephone number or other similar data, unless we request explicit permission for this, with the exception of your name and / or profession. If a review in your name has been published on our website that is incorrect or that you want to have removed, contact us via info@noble-house.tk

2.5 CONTACT FORMS
We offer our visitors the possibility to contact us through our online contact form. For this we ask you to fill in your contact details so we can answer your questions as soon as possible. We store this data for as long as necessary to handle your questions, comments or complaints plus 5 years for statistical purposes.

3. Cookies or similar techniques

Cookies are used on our website.

3.1 WHAT ARE COOKIES

A cookie (or in plural cookies) is a small text file that is stored on your computer, tablet or smartphone when you first visit a website. Cookies enable us to collect anonymous information about the use of our services and to improve and adapt these to the wishes of our visitors.

3.2 THE COOKIES WE USE

Bambu® Salz uses technical and functional cookies. We also use analytical cookies that do not infringe on your privacy. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also use this to optimize our website.

Functional and technical cookies:

These cookies ensure that our website and services function correctly. Consider, for example, language preferences, shopping baskets, etc. These cookies are not used to identify a user.

Analytical cookies:

Bambu® Salz uses Google Analytics to gain insight into how our visitors use our website. Google Analytics collects information about, among other things, how our website and services are used, how much time is spent on our website or certain pages and with which type of device and browser the website is visited. Analytics collects the following data:

• Target audience:
• Demography
• Age category
• Sex
• Interests
• Affinity categories
• Market segments
• Geo
• Language
• Location
• Behaviour
• New / returning visitors
• Frequency and history
• Involvement
• Technology
• Browser and operating system
• Network
• Mobile
• Devices
• Benchmarking
• Channels
• Location
• Devices
• User Flow
• Acquisition:
• All traffic
• Channels
• Tree charts
• Source / medium
• References
• AdWords
• Campaigns
• Tree charts
• Sitelinks
• Bid adjustments
• Keywords
• Searches
• Hour of the day
• Final URLs
• Shopping campaigns
• Search console
• Landing pages
• Nations
• Devices
• Searches
• Social
• Network references
• Landing pages
• Conversions
• Plug-ins
• User Flow
• Behaviour
• Behavioral flow
• Site-content

We have entered into a processing agreement with Google to make agreements about how to use our data. This is how we ensure that this information remains protected. This data is not linked to a natural person. We use Google Analytics with the aim to offer the visitor the best possible user experience.

3.3 HOW TO TURN OFF COOKIES

If you do not want websites to be able to store cookies on your computer, you can disable them via your browser. Keep in mind that it is possible that our website no longer works optimally when you disable cookies.

Delete cookies in Microsoft Edge:

Click on the Menu icon (icon with 3 lines) at the top right. Click on the clock icon, this is the « History » tab. Click on « Delete all history ». Now you can indicate what exactly you want to delete. In any case, check « Cookies and saved website data » and click « Delete. » At the bottom you can indicate whether you always want to delete this data when you close Microsoft Edge.

Delete cookies in Chrome:

Click on the icon with 3 lines at the top right. Click on « Settings »> « History »> Clear « Browsing data ». Make sure that « Delete cookies and other site and plug-in data » is checked. You can also indicate how old the Cookies must be. Select ‘All’ here.

Delete cookies in Firefox:

Click on the icon with 3 lines at the top right. Go to « Options »> « Privacy ». Click on « Delete your recent history. » Under « Details » you can indicate exactly what you want to delete. Check « Cookies » in any case. You can also indicate how old the Cookies must be. Select ‘All’ here.

Delete cookies in Safari:

Click « Safari »> « Preferences » at the top left of the menu bar. At the top of the window, choose the « Privacy » tab. Then click on « Delete all Website data ».

Delete cookies in Internet Explorer:

Click on the icon of a gear at the top right. Go to the « Security » menu> « Delete browsing history. » Now you can indicate what exactly you want to delete. Check « Cookies and website data » in any case. Click on « Delete » at the bottom of the window.

4. Location information

When you visit our ‘where to buy’ or ‘sales points’ page, it is necessary, for this application to work properly and in the context of ease of use, to collect your location data. This is explicitly requested when you visit this webpage and/or make use of this application. It is possible that your (location) data is stored and processed by the provider of the map software we use, in our case Google Maps. We have no influence over this. For this reason we advise you to read the relevant privacy policies of Google Maps.

5. How long do we keep your data?

The personal details described above are kept for as long as necessary to be able to perform our services and for 5 years for statistical purposes. The data will be deleted after this period, unless we have a legal obligation to keep the data for longer (such as the seven-year tax retention obligation for payment data).

6. Sharing your data

6.1 WITH WHOM DO WE SHARE YOUR DATA?

Bambu® Salz does not sell your information to third parties and will only provide it if this is necessary for the implementation of our agreement with you or to comply with a legal obligation. We always conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Bambu® Salz remains responsible for these processes.

6.2 THIRD PARTY WEBSITES

When a third party, such as a blog or news website, is connected to our website through a link, this privacy policy does not apply. Bambu® Salz cannot guarantee that these third parties will handle your data reliably. We recommend that you read the privacy policies of these websites before you use them.

7. Children’s privacy

Bambu® Salz does not knowingly collect and does not intend to collect information from website visitors under the age of 13 unless they have the consent of a parent or guardian. If we discover that we have inadvertently collected personal data from a child under the age of 13 without the consent of a parent or guardian, we will remove that information as quickly as possible. If you are convinced that we have data from a minor without parental consent, please contact us via info@noble-house.tk. We advise parents to be involved in the online activities of their children, to prevent information about children being collected without parental consent.

8. Your choices with regard to your data

You have the right to view, correct or delete your personal data.

8.1 VIEWING AND CORRECTING YOUR DATA

Je kunt een verzoek tot inzage, correctie, verwijdering, gegevensoverdraging van je persoonsgegevens sturen naar info@noble-house.tk. Daarnaast heb je het recht om je toestemming voor de gegevensverwerking in te trekken of bezwaar te maken tegen de verwerking van jouw persoonsgegevens door Noble-House en heb je het recht op gegevensoverdraagbaarheid. Dat betekent dat je bij ons een verzoek kan indienen om de persoonsgegevens die wij van jou hebben in een computerbestand naar jou te sturen.

Om er zeker van te zijn dat het verzoek tot inzage door jou is gedaan, vragen wij jou een kopie van je identiteitsbewijs met het verzoek mee te sturen. Maak in deze kopie je pasfoto, MRZ (machine readable zone, de strook met nummers onderaan het paspoort), paspoortnummer en Burgerservicenummer/ Rijksregisternummer zwart. Dit is ter bescherming van je privacy.

When you send a request to us, we will send and / or modify your data and / or permissions without unreasonable delay.

8.2 YOUR RIGHT TO « BE FORGOTTEN »

We vergeten je niet graag, maar onder de Europese General Data Protection Regulation (GDPR) heeft iedereen recht om ‘vergeten te worden’. Dit wil zeggen dat je recht hebt om ons te vragen om al jouw gegevens te wissen (mits Bambu® Salz geen andere bewaarplichten heeft zoals de fiscale bewaarplicht van zeven jaar voor betaalgegevens).

Indien je je gegevens wilt laten wissen uit al onze systemen, gelieve contact op te nemen met ons via info@noble-house.tk.

Om er zeker van te zijn dat het verzoek tot inzage door jou is gedaan, vragen wij jou een kopie van je identiteitsbewijs met het verzoek mee te sturen. Maak in deze kopie je pasfoto, MRZ (machine readable zone, de strook met nummers onderaan het paspoort), paspoortnummer en Burgerservicenummer/ Rijksregisternummer zwart. Dit is ter bescherming van je privacy.

Once we have this information we will remove your data from our systems without unreasonable delay.

8.3 PERSONAL DATA AUTHORITY

We are always happy to help you if you have complaints about how we process your personal data. We would like to point out that under the privacy legislation you also have the right to file a complaint with the national regulator, the Privacy Commission. You can find more information about this at https://www.privacycommission.be/

9. Automated decision making

Bambu® Salz does not take decisions on matters that may have (significant) consequences for persons on the basis of automated processing systems. By this we mean that no decision is ever made by computer programs or systems without a human being.

10. Security

Bambu® Salz takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly protected or there are indications of abuse, please contact our customer service via info@bambusalz.eu

11. Changes to this privacy policy

Bambu® Salz reserves the right to periodically adjust or update this privacy policy. We advise our visitors to consult this privacy policy regularly so that you are aware of changes.

12. Contact information

Noble-House NV (Bambu® Salz)
Baillet Latourlei 97
B-2930 BRASSCHAAT
Phone: +323 653 25 41
Fax: +323 653 26 09
Email: info@noble-house.tk